Shipping every Mon-Weds. Free shipping (cont. 48) for orders over $250.
General Questions
Refunds and returns are not accepted. However, in case you encounter any problems with the condition of a plant upon receiving it, please take photos of the issue within 6 hours of delivery and get in touch with us via hello@aroidery.com and we will evaluate the issue, and provide possible options to correct the problem.
We are located in Des Moines, Iowa.
Absolutely! If you can't find what you're looking for in our shop, then please reach out to us with what you're looking for. Be as specific as possible, as that will help us track down your perfect plant.
At this time, we only operate digitally and do not have a physical store front.
Carefully unbox your plant and avoid taking it out of the pot it was shipped in. If the plant feels dry, then add a small amount of water to moisten the moss, taking caution not to overwater it.
Move the plant to an area out of direct light and allow it 1-2 weeks to aclimate to your environment before repotting.
Yes, we are working to offer installment plans via Affirm, Klarna, and PayPal.
Shipping
Weather permitting, we ship weekly Mondays through Wednesdays. Orders made after 12 PM CST on Wednesday will ship the following Monday.
Yes, ice packs and heat packs are available for an additional cost. We also offer insulation for extra protection against the elements. Please inquire for more information.
At this time, we only offer sales and shipping to the US.
We recommend UPS Overnight for all plant shipments. During more temperate weather, UPS 2 Day or UPS 3 Day are also good options.
In most cases, yes. Please contact us upon checkout to confirm.
A majority of our plants will ship in sphagnum moss. There may be a few which will ship in a perlite mix or a chunky aroid mix. If you are in a state with strict USDA regulations, such as CA or HI, then we will only ship in sphagnum moss.
Plant Care
Our plants are grown in the following environment parameters:
- Temperature: 70-80° F
- Humidity: 60-75%
- Light: LED full spectrum, 14 hours per day
We use a combination of fertilizers depending on the plant, including:
- Osmocote Slow Release
- Dyna-Gro Foliage Pro
- TPS Nutrients Silica Gold
Different plants will have different requirements for growing medium and nutrients. As a general rule of thumb, most Monsteras and Philodendrons prefer a chunky, fast draining soil mix.